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No. We no longer allow the remote connection to SQL 2000 servers. You can still use our online SQL manager. The url will vary depending on which server your database is located |
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| You continually receive a password prompt after installing secure folders. | |
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This occurs when your site has been configured with Basic Authentication rather than Integrated Authentication. Our support team can make this change for your on the server. Contact the sup |
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| Is there a way to prevent hotlinking? |  |
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Yes. We do have a hotlink blocker feature that is currently in beta. We have not had any issues with it up to this point. It's just not integrated into Helm. If you want we can enable |
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| How do I retreive my login information for my domain management account? | |
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To log in to your account you need to have your customer number and password. If you cannot remember your customer number or password, you can use our Account Retrieval System to obta |
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| How to add a Trusted Sender | |
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Email
addresses such as (ex: joe@example.com) or domain names (ex:
example.com) can be added to your list of trusted senders. When email
comes in from a tru |
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| Can I change the permissions on my files and folders? | |
| Customers are not able to change the permissions on their files and folders. If you require certain files and/or folders to be set to “read-onlyâ€, please open a support tick |
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| How to authorizing a Domain Transfer to Your Account | |
| Your domain transfer will not succeed unless you unlock the domain, remove privacy, set up a valid administrative email, and apply the correct authorization code(for .com, .net, .org, . |
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| What is my Auth Code or Authorization Code? | |
| To transfer a .com, .net, .org, .biz, .tv, .us, .info, or .name to another registrar, the registry requires that you confirm an auth code or authorization code. The auth code is unique |
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