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You receive 550 Authentication is required for relay when sending out e-mail
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You receive 550 Authentication is required for relay when sending out e-mail
Solution
The reason for this error is that your email server requires SMTP Authentication to send outgoing mail.
In order to resolve this issue you will need to configure your email client such as Outlook, Outlook Express, Eudora, or Thunderbird so, that you are an authenticated user.
For Outlook 2003:
Open
Microsoft Outlook 2003
and select
Tools
>
E-mail Accounts
Select your e-mail account from the list and click
N
ext
At at bottom of the window, click "
More Settings
"
On the
Internet E-mail Settings
window, select the "
Outgoing Server"
tab.
Check the box for "
My outgoing server (SMTP) requires authentication
". Leave the rest of the settings as default.
Click
Finish
Article Details
Article ID:
8
Created On:
23 Aug 2007 09:51 AM
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